FROM THE ARTICLE: Acting Social Security Chief Says Agency Moves Will 'Prioritize Customer Service'.

Dudek addresses spending cuts, office closures, data privacy fears in response to AARP members' concerns.

The acting commissioner of the Social Security Administration (SSA) told AARP this week that the agency is committed to improving customer service as it moves quickly to cut costs and reduce its workforce.

"We are identifying efficiencies and reducing costs, with a renewed focus on mission-critical work," Leland Dudek wrote March 4, answering questions posed by AARP in a letter to the SSA last month. "These steps prioritize customer service by streamlining redundant layers of management, reducing non-mission critical work and potential reassignment of employees to customer service positions."

USE THE LINK BELOW TO READ THE ARTICLE: https://www.aarp.org/social-security/ssa-prioritizes-customer-service/