MISSOURI CITY, Texas -- Nearly four weeks after the only working elevator at the Jubilee at Texas Parkway senior living community broke down, Missouri City officials are now stepping in to try and resolve the issue.

Residents shared photos with KHOU 11 of a violation notice posted to the property on Wednesday by the city's Code Enforcement Division. It said that the non-working elevator is in violation of Texas Health and Safety Code, International Property Maintenance Code and the Missouri City Code of Ordinances.

The notice also stated that, "All violations must be corrected within 10 days of this notice in accordance with City Ordinance; failure to do so may result in charges being filed against you in Municipal Court and/or the City abating or causing the abatement of the violations and the City filing a lien on your property for the costs incurred."

Jeffrey L. Boney is on the Missouri City Council and represents District B, where Jubilee at Texas Parkway is located. He said he is now stepping in and trying to do whatever he can to get the elevator fixed.

"Trying to work with our city staff as well as our legal department to see what remedies that we can do," Boney said. "We're working through everything that we can do, as far as fines, citations, and various other things to try to hold them accountable for these actions. But this has to stop. Enough is enough."

KHOU 11 has extensively reported about the elevator issues at Jubilee at Texas Parkway for several weeks. We have spoken to several residents, many with mobility issues and medical conditions, who rely on the elevator to work to get out of the building. We also spoke to one woman who had to call the fire department to bring her husband downstairs after he suffered from a mini-stroke.

After KHOU 11 pushed for solutions from Asset Living, the apartment's management company, their public relations team said they started working on the repairs. We were also told the part needed for the repair was ordered and arrived.

So, why is the elevator still broken nearly four weeks later?

The apartment company's public relations team told KHOU 11 that while the necessary part came, a cable associated with that part was not shipped with it. They said the cable was shipped on Tuesday, and they expect it to arrive this weekend.

However, residents said they are fed up with the excuses and the constant shifts in the repair timeline.

"It's just been rough, trying to go to the doctor, trying to go up and down the stairs. I can't go get water or anything, because you can't bring water four flights of stairs," fourth floor resident Carolyn Harrison said. "They just need to take care of business and fix it. It's been going on too long."

Second-floor resident Alice Blueitt is battling cancer. She said she cannot miss her treatment appointments, but when she returns home, not having an elevator makes the trip to her unit extremely difficult.

"When I get through with my treatments, which is six hours, I have to come back up the stairs, and that's very, very, it makes me a while to get up the stairs," Blueitt said.

Betty Benford, who KHOU 11 first spoke with weeks ago, said she has had to cancel several of her husband's medical appointments because she cannot get him down the stairs.

"Anybody that has dealt with the VA administration, you know that you cannot miss too many appointments because then they'll think that the person doesn't need this," Benford said. "He has to have certain things done every month. He has serious health issues, very serious."

Now that the city is getting involved in trying to solve the issue, residents are hopeful they will soon have their elevator up and running.

"I'm just praying that they do take care of it, and like my grandmother used to say, light a fire under their behinds," Harrison said.